{"id":1856,"date":"2023-04-19T15:40:44","date_gmt":"2023-04-19T13:40:44","guid":{"rendered":"https:\/\/guidemonterosa.info\/condizioni-di-vendita-e-cancellazione\/"},"modified":"2024-05-14T00:06:36","modified_gmt":"2024-05-13T22:06:36","slug":"condizioni-di-vendita-e-cancellazione","status":"publish","type":"page","link":"https:\/\/guidemonterosa.info\/en\/condizioni-di-vendita-e-cancellazione\/","title":{"rendered":"Sales and Cancellation"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1856\" class=\"elementor elementor-1856 elementor-55\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-914990f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"914990f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7b13aca\" data-id=\"7b13aca\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3da13d0 elementor-widget elementor-widget-heading\" data-id=\"3da13d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Terms of sales<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9b306f7 elementor-widget elementor-widget-text-editor\" data-id=\"9b306f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>All reservations must be made by email to <a href=\"mailto:info@guidemonterosa.info\">info@guidemonterosa.info<\/a> or at our office in Tache square, Gressoney LT<br \/>Info needed:<\/p><ul><li>Name and surname, number of participants;<\/li><li>Telephone number, residential address, tax code<\/li><li>Authorization from parent or legal guardian for minors<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3fe050e elementor-widget elementor-widget-heading\" data-id=\"3fe050e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">payment methods<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ab0dd9 elementor-widget elementor-widget-text-editor\" data-id=\"0ab0dd9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>At the time of booking we will ask you to pay 30% of the total with expenses charged<\/li><li>Reservations made within 2 days from the start of the activity must be paid at the time of booking<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a99506f elementor-widget elementor-widget-heading\" data-id=\"a99506f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">HOW YOU WILL PAY THE BALANCE<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1383890 elementor-widget elementor-widget-text-editor\" data-id=\"1383890\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li>You can pay by bank transfer 5 days before the start date of your holiday to IBAN that we send you by email<\/li>\n<li>You can pay in our office with debit or credit card both directly and via pay per link.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9df3a77 elementor-widget elementor-widget-heading\" data-id=\"9df3a77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">RESERVATION CHANGES<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4910846 elementor-widget elementor-widget-text-editor\" data-id=\"4910846\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You can change the dates based on availability, up to 20 days before the start of the booked trip.<br \/>After this deadline it will not be possible to change the dates but you can change the names of the participants without any penalty<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8b6d59 elementor-widget elementor-widget-heading\" data-id=\"c8b6d59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">WITHDRAWAL AND CANCELLATION BY THE CUSTOMER<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de7b092 elementor-widget elementor-widget-text-editor\" data-id=\"de7b092\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>n case of cancellation, we will apply the following conditions depending on the date of cancellation:<\/p><ul><li>\u20ac100 for cancellation fees<\/li><li>We retain 30% of the amount for cancellations more than 20 days before the scheduled arrival<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9b3edf2 elementor-widget elementor-widget-heading\" data-id=\"9b3edf2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">WITHDRAWAL AND CANCELLATION BY US<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62def6f elementor-widget elementor-widget-text-editor\" data-id=\"62def6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In case of cancellation made by the guides office in writing, we will apply the following conditions according to the date of cancellation:<\/p><ul><li>we fully refund the deposit<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9cc13e6 elementor-widget elementor-widget-heading\" data-id=\"9cc13e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CHANGES TO THE PLANNED PROGRAM<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-259f056 elementor-widget elementor-widget-text-editor\" data-id=\"259f056\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>The Alpine Guide is responsible for carrying out the program and will be at his sole discretion to change the duration, route, and development of the trip.<br \/>If the Alpine Guide deems the weather conditions, safety, or training of the group unsuitable, the Societ\u00e0 Guide Alpine Gressoney will propose an alternative program and relative variation of the rate, or different dates for the same activity. If it is not possible to find an alternative date or an agreement cannot be found for another suitable excursion, the Gressoney Alpine Guide Society will withhold the deposit that can be used over the next 12 months<\/li><li><strong>Heliskiing<\/strong>: Heliskiing reservations are to be considered &#8220;activities with a mountain guide with the possibility of heliskiing&#8221;. If it is impossible to carry out the flights due to adverse weather, the day will be replaced with off-piste accompaniment with an adjustment of the price.<\/li><li><strong>Group hikes<\/strong>: if the minimum number required is not reached, the collective trip will be canceled and the deposit refunded<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms of sales All reservations must be made by email to info@guidemonterosa.info or at our office in Tache square, Gressoney LTInfo needed: Name and surname, number of participants; Telephone number, residential address, tax code Authorization from parent or legal guardian for minors payment methods At the time of booking we will ask you to pay [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1856","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Sales and Cancellation - Guide Gressoney Monte Rosa<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/guidemonterosa.info\/en\/condizioni-di-vendita-e-cancellazione\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sales and Cancellation - Guide Gressoney Monte Rosa\" \/>\n<meta property=\"og:description\" content=\"Terms of sales All reservations must be made by email to info@guidemonterosa.info or at our office in Tache square, Gressoney LTInfo needed: Name and surname, number of participants; 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